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Most Helpful Customer Reviews
285 of 290 found the following review helpful:
 WONDERFUL PRODUCT Aug 20, 2008
By George R. Chapman
I ordered this product after watching the infomercial late one night. (Insomnia sometimes has it's benefits) As someone who used to do hair for a living, I have tried nearly everything on the market. My shower rack was always overflowing with numerous shampoos and conditioners, but no more. This delicious smelling, one-step cleanser/conditioner is the only product I use now. I have somewhat fine hair that's a bit dry from color treatments and I needed a product that would restore a healthy shine and manageability without over-conditioning. WEN cleansing conditioner does the job all in one step. I apply about two to three pumps to wet hair when I first get in the shower then rinse out as the last thing. You can add a tiny drop after as a leave-in conditioner. You'll be amazed at the results regardless of your hair type. One last tip, unless you have extremely thick long hair that's as dry as the Sahara desert, you do not need to use the recommended amount of 16-24 pumps. You'll figure out the right amount for your hair. Also, buy it here on Amazon and don't get caught up in the auto shipments required on the infomercial. Happy conditioning!
153 of 157 found the following review helpful:
Worth the Dough! Aug 12, 2008
By K. Ritchie
I ordered this after watching the infamous infomercial...I'm sure you've all seen it! Anyway, I am an African-American woman who has done absolutely EVERYTHING to my hair and now have (thick, thick)relaxed hair. I only mention my race here because I think it is important to stress what the creator of this product was saying about his line--it works for anyone! I have only used this product for two weeks and I have to say that never before has my hair looked and felt so touchable--I literally used to cringe (and divert the perpetrator) if it seemed as if someone wanted to put a hand on my hair! I also used to be in a state of perpetual unrest--concerning my mop. It just seemed like no matter what products I used, I was always looking for something to do BETTER. The search is definitely over; I am truly satisfied. I would recommend this product to anyone who needs more good hair days!
October 14, 2009...One more child and one recession later, I still stand by my review, but if you are trying to save money in uncertain times, Dove Intense Damage Therapy Shampoo/Conditioner will also give you beautiful, healthy results.
231 of 243 found the following review helpful:
 May be worth a try Aug 29, 2008
By E. Langi
First off, if you want to try it, DON'T BUY IT FROM THEIR WEBSITE! Buying it from someplace else like Amazon is a smarter idea than what I did. I bought from the wenhaircare website and they sent me another 90-day package, which I didn't order, when I was about to return my 30-day package bottles. I already opened the second box not knowing what it was, so I hope when I send these bottles back they'll at least not charge me for the next two months.
The hair care process is a bit more time-consuming than I hoped for. You wet hair THOROUGHLY (1-2 minutes), lather 16-32+ pumps into hair (3-4 minutes), comb through (1 minute), leave it in for duration of shower (however long that means for you -- keep lathering throughout shower), rinse (1-2 minutes -- it's a lot of product to rinse out), apply leave-in conditioner and styling creme. You have to really focus on what you're doing with the Wen in you hair, so not only does that take more effort than regular shampooing and conditioner, but more time in the shower (which, for water conservers may be a big downside). The product is also thick enough to clog a weak drain, so be careful.
My last downside is that the 30-day or 90-day packages do not last that long. Following Chaz's instructions of using about 40 pumps every time I shower, my regimen lasted no more than 16 days. My advice is to use as LITTLE of it at a time as possible. He recommends the more the merrier; I say, use a moderate amount (at most 12 pumps for REALLY THICK hair in the shower) and cleanse more frequently than before.
Now for the results: it's pretty good. I'm a Polynesian woman living in tropical Hawaii with thick, curly hair. My only damage has come from one at-home relaxer years ago, pregnancy, and genetic hair loss. Curly hair like mine needs a lot of products to get it to listen to you. This one was no exception. For cleansing and making my hair feel soft and healthy, it did its job well; for making it LOOK soft and healthy and bouncy and curly, it needed some help. But I'm having a hard time going back to mousse and gel since using this, so now I have to find other styling solutions. Living in humid weather always adds to the frizz factor, but I thought this would at least ameloriate the situation a bit.
112 of 116 found the following review helpful:
Great for my hair, but too expensive Jun 17, 2009
By m. red
I really love Wen products, my favorite is the Sweet Almond Mint, it's a great product to tame my curly gray hair, however, because of the price of Wen, I can't always purchase it therefore, I started looking for a comparable product. I found HAIR ONE at Sally's Beauty Supply, it is a cleansing conditioner that for me, works better than Wen and it's only $11.99! Give it a try, for $11.99 what have you got to lose.
95 of 99 found the following review helpful:
 Not good for oily hair Oct 30, 2008
By Tiffany M. Reynolds
The commercials for this product promise that it's perfect for any type of hair, and that for those with colored hair, it would prevent fading of the color. That's why I ordered it, I've been trying to get my hair back to it's natural color (and leave it there) for a year and a half now. Each time I dye it, it looks good for a couple of months, but then the color fades, and I'm left with blondish and roots(my natural color is light brown.)
The promise about fading may be right. In the two weeks I tried it, my latest dye job didn't fade appreciably (and this time I had used a non-permanent, wash-out-in-28-washes color.) However, the claim that it's good for any hair type is wrong. My hair (and skin) are quite oily. I have to wash my hair every day. If I don't, it's greasy looking by the end of the second day. Well, using Wen, it NEVER felt clean. It looked OK right out of the shower, but by the end of the day, it looked like I hadn't washed it in two.
I've read the responses to other reviews complaining about greasy feeling hair, and I tried rinsing it and rinsing it and rinsing it until all the hot water was gone. My hair just NEVER felt clean with this stuff.
All you folks with dry to normal hair, I think this stuff would be wonderful for you. Unfortunately, it just doesn't rinse clean enough for someone with the oil problem I have.
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