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512 of 514 found the following review helpful:
 You have to experiment to get it to work but it does work very well Apr 22, 2009
By Anonymous
I ordered this because I read about it in Oprah's O Magazine and they loved it. When I received it, I read the directions and even went to the REM website and watched a video of how to use it, but I couldn't get it to work for me. I almost gave up and thought about tossing it, but then I decided to experiment since there were other people who liked it.
Here's what worked:
1.) You don't necessarily have to bend the spring into a tight U shape as shown in the pictures (you can also use it bent just a little into a wide rounded U shape).
2.) Lay the spring against your skin just below where you want to remove the hair.
3.) As you slowly move the spring upward, twirl the right hand fingers clockwise and the left hand fingers counter-clockwise. If you twirl them the opposite way, no hairs get grabbed (this was the main thing I needed to figure out and the instructions didn't explain it).
4.) Doing this grips the hairs and pulls them out, and yes, it does hurt for a split second but no longer than that and it doesn't leave your skin at all pink or red or irritated. I suspect it hurts more when you first start using it, but after multiple uses, I'm thinking it will hurt less.
I cannot understand why the REM company doesn't explain how important it is to twirl your fingers in the right direction. I was ready to toss the thing. I should add that the hairs I want to grip are not at all unusual (just your average thing). So I'm giving this 4 stars instead of 5 only because I had to figure this out for myself, whereas the company could have done a better job of explaining how to use it. Once you figure this stuff out, the spring itself does a great job and is worth 5 stars for how it actually works.
Update: I have used this for quite a while now, and it by far hurts the most the first time you use it, I guess because it is grabbing the most hairs that first time. I find that I need to use it 2 or 3 times a week, and when you do that, you're only picking up those hairs that are long enough to be grabbed. It hurts much less because there are less hairs than the first time (I think individual hairs grow at different rates). So definitely do not judge this based on the first-time level of pain - it's no big deal and I LOVE the way it works. I have read what other people said about turning "both hands in, then both hands out" and that accomplishes the same thing I recommended (right hand clockwise, left hand counterclockwise) - that accomplishes "both hands in" and that is the sweep that grabs the hairs and pulls them out. The "both hands out" doesn't grab any hairs.
Another update: I'm still using this 2-3 times a week and I love it! I have noticed one additional thing that I thought I would mention. I have a magnifying mirror which I use occasionally and I've noticed that there are a few hairs that grow in somewhat different directions from the others. Most of my hairs get grabbed when I sweep upwards at them from below, but there are a few that grow in an upward direction, or from right to left or left to right, and those weren't getting grabbed with the others. So now I sweep at the hairs from every possible direction: upwards, downwards, right to left, left to right, diagonally, etc. This picks up those remaining hairs. This also should help if you're trying to get hairs on a curvy surface like your chin area. Just remember that whatever direction you're sweeping, the right hand goes clockwise and the left hand goes counter clockwise.
241 of 242 found the following review helpful:
 I'VE TESTED IT EVERYWHERE~! Wish come true for this hairy faced Latin/Hispanic gal! Jul 13, 2009
By M. Hammer
"Alo"
It took a lot of guts to buy this after reading some of the one and two star writer reviews. However, after years of suffering from wax burns and irritated skin from every other form of removal...and because I could never hope to get the job done with teezers...I was willing to give it a try especially after seeing it in Oprah's favorite finds list.
I almost rated it 4 stars because it is tricky to figure out how to use it but felt it deserved a 5 because it gets the job done.
The second I found the REM in my mailbox, I ripped it out of the package (it was 11PM when I got my mail) and proceeded to experiment for the next hour and a half.
Since then, I've ravaged my entire face, removing all of my man hair and some! I had spots above my eyebrows, on my cheeks, jaw line, unibrow, chin, under my ears--alllllll over the place! Yes, we're mammals and are supposed to have the stuff but as an olive skinned, dark haired female, it screams "I'm here" with any amount of light.
Here's the scoop:
- It works like a charm on the face.
- I tried it on my bikini line (look, can't blame a gal for trying). It does not work there very well mainly because of the angle but suspect if someone was willing to assist...(naaah. Not really, would not recommend)
- I tried it on my legs. Nope, not good there either. It's just too much surface area and the angle is strange there also.
- If you are going to work around the brows/eyes, careful...it snags to hair...it does not discriminate and if you're like me you will just want to get it all, and, before you know it, you will have caught half your eyebrown and accidentally rip it off. I almost did that...the trick is stop, unbend gently and pull each end away from the middle. I almost paniced...would have been not good. You will laugh, but, I used some scotch tape to cover my brows to work around the top part of my eyebrow and it worked.
How I was able to get it to work:
- The best way: Follow the instructions--bend it and twirl back and forth--both fingers in...both fingers out fast as you push the device FIRMLY against your skin AGAINST the hair folicle.
I tried it the way a writer recommended by twirling in opposite directions. Though it did work, not as effectively as above.
I also tried holding one side and twirling the other...not as effective.
I tried it slightly bent: it works but depends on the countour of your face. I found that it worked well like this on the top of my cheek.
I worked on my unibrow with it standing up, slightly bent, twirling one end while holding the other...it worked...not as well as if I had used it the right way, but I eliminated a lot of hair.
I don't know if it was psychological or not, but did find that if it was not working for me, I would swich/flip it. It almost seemed like there was a 'right way' to use it.
THE EFFECTS:
- Both my cheeks (the top) looked and felt sun burned but recovered well--woke up and it was gone.
- The first few twirls were painful but after a while, the pain feels no worse than plucking...not as bad as waxing.
- Had a couple pimples break out in unusual spots after the first use but none after.
BOTTOM LINE:
- It took me 2 hours of playing/twirling/experimenting before I felt like I mastered it. I can do it my sleep now...so easy.
- It gets the job done but certainly takes some effort, especially the first go around. Since I obliterated 98% of my facial hair within the first 72 hrs of owning it, I just do maint'ce now. It's been a week and don't think the device has plucked a new hair yet. The effects seem lasting.
I highly recommend it but remember: BE PATIENT~!
101 of 102 found the following review helpful:
Hair be gone Aug 24, 2011
By Becky (beckygardens)
Watch Video Here: http://www.amazon.com/review/R3V61E4WM4OKRV This is a video showing my very first time using the REM spring. It hurts! However, it also works and works well. The coils grab onto my facial hair and rip, it's gone. I will continue to use it because it really does work. the chin and cheeks hurt less than that super sensitive area under the nose, that is a killer! But it's worth it to be hair free for awhile, especially for those of us who have a lot of embarrassing facial hair and don't want 5 o'clock stubble or red wax burn or to take hours in front of a mirror plucking.
*edited, within a day it began to hurt less and boy does it work! My face it smoother than it's been in years! It still hurts under the nose and probably always will but totally worth it. Excellent and I love my hairless face! And no five o'clock shadow!
67 of 68 found the following review helpful:
Beauty is pain, but the price is nice! Jul 07, 2009
By D. D. Underwood
"dd"
You know what? This little tool really, really works. I wish they'd take the word 'painless' out of their advertising though, because it certainly isn't. As anyone who's tweezed or waxed knows, ripping a bunch of tiny hairs out by their roots at once is anything but 'painless.'
If you're like me, prior to this tool, you had one of three options for hair removal. 1) Use that awful Nair for Face stuff that takes off a layer of your skin along with the hair, and walk around for three days with a red goatee and irritated skin. 2) Face the pain of waxing it off and still walk around with a red mustache and irritated skin afterwards. 3) Tweeze each and every little hair, one by one, consuming a day and a half if you want to get everything. Each option more unappealing than the last.
But this! One little tool you shell out [...] bucks for one time, that you can use without a mirror, sitting in front of the TV, and within a half hour or so be nice and smooth, with no irritated and red skin. SWEET! This little tool is so awesome, I want to tell everyone about it. And it's so simple! No waxes, no tweezers, no smelly creams!
It *is* tricky to learn how to use, however, I will say that. Don't give up, however. Just experiment. The most important thing is the turning of the handles, so that the hair is caught in the spring and literally being twisted off. And it doesn't have to be in a sharp U shape like in the picture. I've gotten bunch of hair in a wide crescent before.
Give it a try if you're tired of the waxing Nairing red face thing! You won't regret it.
36 of 36 found the following review helpful:
OMG! Where has this been ALLLLL my life?!!!! Feb 25, 2011
By Patti-Cakes from Dayton
Me: 1/2 italian, 46 & perimenopausal. Yes a perfect storm for facial hair. Always had moustache (started bleaching in high school) & now, with hormones... I'm adding CHIN HAIRS?! And lots of em. Yikes! Could NOT stay on top of it no matter how hard i tried. Coming in thicker, both moustache AND chin. VERY depressing. So desperate started "bic-ing" my chin. But the stubble! and so soon! SIGH! Was miserable. Waxing - no $ or time for neither salon or at-home. Tweezing - exhausting. Hair removal cream - too long it burns, not long enough didn't work. And the smell, yuck. Saw this little product, was skeptical. Read the reviews. They're all very thorough and detailed. Couldn't NOT try. Now i'm hair free on the lip and chin (& have u ever really checked out the area right under the bottom lip? i was horrified). But it's ok. This product... (sigh of happiness). My only regret is i never found it sooner. i will NEVER be without it the rest of my life. And i'm not being dramatic. Yes, it's comically shocking the first couple of times. My friend actually shouted "son of a mother!" when it first worked on her upper lip. BUT it got like 12 hairs. All at one time! (she still bought one). Just start slowly and maybe on the chin, to get used to it. I do it every few days to catch the new stealth hairs. I'll lay in bed watching tv and doing it and don't even blink an eye now. I rub my chin all the time amazed at how smooth it is. All the time. Seriously. I'm really so very happy and NEVER have to worry or fret again. If only all life's problems had such a simple solution. Thanks for listening to MY story.
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