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HomeHealth ProductsAir PurifiersHoneywell HAW500 HydraPure Air Washer 2-in-1 Air Purifier and Humidifier |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 18 customer reviews )
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Most Helpful Customer Reviews
29 of 30 found the following review helpful:
 Good product, but has design flaws... Oct 27, 2009
By Kristian Karlsson
...or alternatively quality control issues. I had, like the previous review, a leaking problem. It's a sneaky problem which I am almost 100% sure of is related to the filling cap on the tank. The problem with the vertical tank is that the only thing that prevents too much water to enter the basin is the vacuum created in the tank when the water leaves it. If that vacuum is disrupted the water will just continue to flow into the basin until it overflows. In this case it's the cap that is not sealing properly. The seal gradually loosens over a couple of hours until something gives way and the water starts flowing out. So if the unit looks fine when you set it up you might wake up (hopefully) around 2 am in the morning with a wet floor. I am on my second unit now which seems ok but its being monitored closely and sits in a rubbermaid container until it proves its not a bed wetter anymore. I spoke with the distributer (Kaz) who claim that this model does not show any excessive amount of warranty claims. I am not sure if they would ever to admit to anything else though. Another potential issue I found is that the disc that are spinning inside the unit ([...]) are sometimes a bit mis-aligned. For instance one of the discs might be too close to the edge and generates a scraping noise. You can remedy this by just removing one of the discs from the axle.
Aside from these flaws I think the unit works great when in working order. The dics turn nice and quiet in the water basin and the fan is silent enough on the lowest setting. It keeps the humidity well and when it reaches the desired level it shuts off saving both electricity and on the noise levels. The unit can be set on continuous use which the manual calls "automatic". Unfortunately its not very specific about what that mode does, in my opinion it just seems like its permanently on regardless of the environmental humidity. This would be useful in the summer when the humidity is high enough for the unit to shut down but you still want to benefit from the units filtering qualities (pollen, dust, mold, etc.)
I like the fact that it has a washable filter that does not need exchanging. You have the option of an additional disposable coal filter to catch smells but its not mandatory.
The display is nice and crisp and with a pretty blue back light so it's easy to control in the dark should you need to. The display shuts off after a few seconds so you don't need to worry about that glare that some products create from persistent led's and back lights.
All in all its a good product (when working), but has some design/quality control issues that might want you to think twice, or at least make sure you have a good return policy if you are affected by these issues.
26 of 28 found the following review helpful:
 very disappointed Dec 21, 2008
By Diane
"D.L.H."
I ordered this with high hopes and quickly became very disappointed. After the first day it began to leak excessively all over the floor. I took the unit apart to look for any obvious signs of a problem but found nothing. Put it back together again and within a day, it leaked again. I decided that I must have just gotten a "lemon" so I opted to replace it with another identical unit, which Amazon did replace very quickly-I had a new in 3 days! After the 3rd day of running the unit, it too began to leak excessively. Luckily, I had set the unit in a large rubber maid container so it did not leak all over the floor. I think there is an obvious manufacturer defect with this unit that must have been overlooked. I am currently searching for another product that is also an air cleaner & a humidifier all in one but am not having much luck. The design and concept of this one is very similar to the design of the Air O Swiss air washer. May give that one a try.
16 of 16 found the following review helpful:
 Good Product May 12, 2009
By L. Lambert
I've used this product for almost 4 months now. I have had no problems with leaks or anything else. It works great. I live in an apartment, and only use it in my bedroom. Now that allergy season is here, I definitely notice the difference. My room is just fine, and pretty allergen free. When I walk out of my bedroom, I start getting a stuffy nose and sneezing from the allergens. It also does a good job in keeping my room humid.
2 of 2 found the following review helpful:
HUGE!!! Sep 16, 2011
By C. Squire
in the pic online, the unit looks like a reasonable size for a bedroom, but this thing is huge! it's probably large enough for a small apartment! It does do what it says it does; cleans and humidifies the air... I can't tell yet how it will hold up, but so far so good.
2 of 2 found the following review helpful:
Hard to clean and not accurate Nov 02, 2010
By Big Guy
Thought this would be a great product but was proven wrong. It is hard to clean the water tank. It also does not accurately adjust to humidity desired.
See all 18 customer reviews on Amazon.com
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