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HomeSupplementsEssential Fatty AcidsElasto-Gel Hot/Cold Knee Wrap Large/X-Large #KW6005 - Elasto Gel |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 33 customer reviews )
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Most Helpful Customer Reviews
42 of 56 found the following review helpful:
 Response to Company Jan 26, 2007
By Anonymous
"booksandcookies"
Amazon does not provide for additional responses to feedback responses so my only recourse to refuting this company's false claims is through product review. I wrote a negative feedback on January 25. I notice that this company responds very aggressively to ALL negative feedback. They said of my feedback that it was "blatantly untrue" because I said that they do not permit returns. Here is THEIR OWN PUBLISHED statement from Amazon's site regarding returns of certain products: * Pillows, orthopedic soft goods, supports, braces and other non-returnable health care items. To maintain our deeply discounted pricing and for your safety and protection, regional health laws and hygienic concerns render us unable to accept returns on all pillows, orthopedic soft goods, braces, supports, hot/cold therapy items, electrodes or any other item that comes in contact with the skin once it is evident it has been opened and removed from its original packing. We will accept returns on unopened products.
Now I ask: how could one ever determine the usability of a product like this WITHOUT OPENING IT?!! Absurd. This company needs to seriously review its tone and attitude towards its customers. What I wrote is true and their own statement proves it. Furthermore, I left my feedback on January 25 and they said I "bought this almost two months ago" when IN FACT I ordered it on December 16 and received it after that. They are not truthful in public and posted in opposition to a FACTUAL feedback statement. Their rude, dishonest and aggressive response says all that needs to be said about their customer service! I did not like the product at all, but I REALLY dislike their customer service.
5 of 5 found the following review helpful:
 Works awesome for sore knees May 17, 2010
By DS
I would definately recommend this prodeuct. You're able to ice your whole knee (front, back and sides) all at once.
4 of 4 found the following review helpful:
constant targeted ice (or heat) May 02, 2008
By D. Nabavian
I had minor knee surgery a couple years back and have had slight discomfort in my knee ever since. especially after a long workout. Filling and ice pack, sitting in one place, and holding it against my knee for at least 30 minutes several times a week seemed unconventional. This knee wrap made the process so much easier. I simply leave it in my freezer and when needed, i wrap it around my knee. I don't need to be sitting in one place either with my hands tied holding it in place. My only complaint is with the material inside the wrap. It seems to shift around too easily deforming the shape of the wrap. Other than that, I'm very pleased with the product.
3 of 3 found the following review helpful:
Great relief knee wrap Oct 22, 2007
By R. Hansen
This knee wrap has been a good-humor saver for me! It really helps the pain disappear. Of course, the velcro-ed ends grab on to anything near, and removing them is like trying to get an octopus to let go!
However, even with that, I would recommend this wrap to anyone having joint problems. It folds easily for storing in the plastic bag for the freezer.
And it's possible to walk, with the velcro bands securely fastened.
A good buy through Amazon.
5 of 6 found the following review helpful:
Elasto-Gel Hot/Cold Knee Wrap Large/X-Large - Elasto Gel Feb 07, 2007
By VLH
I really like this product. I recently had ACL reconstructive surgery and I use this product on a daily basis. I like it for its convenience and functionality.
See all 33 customer reviews on Amazon.com
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